How Simple Living House collects, uses and protects your personal information.

Simple Living House ("we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit simplelivinghouse.com, contact us, request a consultation or subscribe to our newsletter. By using our website, you agree to the practices described in this policy.
Information you provide: your name, email address, phone number, property details, services of interest, photos and anything you include in forms or messages.
Information collected automatically: IP address, browser and device type, operating system, pages viewed, time spent on pages, referring websites and approximate location, collected through cookies and similar technologies.
Information from partners: details provided by lenders, warranty providers or suppliers when you ask us to coordinate with them on your behalf.
We may contact you by phone, text or email about your enquiry, appointments and project updates. Marketing messages are sent only with your consent, and you may opt out at any time. Message and data rates may apply to text messages.
We may photograph your home before, during and after a project to record conditions, plan work and support warranties. We will not publish photos of your home in marketing or on social media without your written permission.
We maintain reasonable administrative, technical and physical safeguards designed to protect the security, confidentiality and integrity of personal information, consistent with the New York SHIELD Act. If a breach of security affects your private information, we will provide notice as required by New York law and other applicable laws. No online system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary for the purposes described in this policy, including project records, warranties and legal obligations. Information that is no longer needed is securely deleted or anonymised.
You may contact us to request access to the personal information we hold about you, ask us to correct or delete it, or opt out of marketing communications. Depending on where you live, you may have additional rights under the privacy laws of your state. We will verify and respond to requests as required by law and will not discriminate against you for exercising your rights.
Some images and maps on our website are provided by third party services. When you view these, the providers may receive technical information such as your IP address under their own privacy policies.
Our website is intended for adults. We do not knowingly collect personal information from children under the age of thirteen, and we will delete any such information we learn we have collected.
Our website may link to or embed content from other websites, such as maps, manufacturers, lenders and social media platforms. We are not responsible for their content or privacy practices.
We may update this policy from time to time. Updates will be posted on this page with a revised date. Continued use of the website after changes means you accept the updated policy.
Questions or requests about this policy can be sent to contact@simplelivinghouse.com, by phone at +1 212-281-1054 or through our Contact page.